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Organizational development (OD) is defined as the process of enhancing the effectiveness of an organization and the well-being of its members through planned interventions that apply behavioral science concepts. (Beer, M., & Walton, E. (1990). Developing the competitive organization: Interventions and strategies. American Psychologist, 45, 154-161.)

Steps for supervisors to use to conduct a coaching analysis concerning employee performance:
1. Identify the unsatisfactory employee performance. 2. Is it worth your time and effort to address? 3. Do subordinates know that their performance is not satisfactory? 4. Do subordinates know what is supposed to be done? 5. Are there obstacles beyond the employee's control? 6. Does the subordinate know how to do what must be done? 7. Does a negative consequence follow effective performance? 8. Does a positive consequence follow nonperformance? 9. Could the subordinate do it if he or she wanted to?
Source: F. F. Fournies (1978). Coaching for improved work performance. New York: Van Norstrand Reinhold.